Privacy Policy
Cortexa is committed to handling your personal data with care, transparency, and respect. This policy explains what information we collect, how we use it, and the choices you have.
1. Introduction
Cortexa ("we", "us", "our") operates an online school offering AI development courses based at 944 Rama IV Road, Suriyawong, Bang Rak, Bangkok 10500, Thailand. We are a data controller under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
This Privacy Policy applies to all information collected through our website at cortexidas.pro, our enquiry forms, and any communications you have with us. By using our site, you acknowledge that you have read and understood this policy.
For questions about this policy, email us at [email protected].
2. Data We Collect
We collect only the personal data that is reasonably necessary to provide our services and respond to your enquiries.
Information you provide directly:
- Name — for personalised communication and enrolment records.
- Email address — to send course information, confirmations, and updates.
- Phone number — if provided, for follow-up consultation only.
- Message content — questions or notes you include in the contact form.
Data collected automatically:
- Usage data — pages visited, time spent, referral source (via analytics cookies if consented).
- Device information — browser type, operating system, screen resolution.
- IP address — for security purposes and approximate geographic region.
Legal basis for processing:
- Consent — for marketing emails and optional analytics. You may withdraw at any time.
- Contractual necessity — to process enrolments and deliver course access.
- Legitimate interest — for security, fraud prevention, and improving our services.
3. How We Use Your Data
- Responding to your enquiries and providing information about our courses.
- Processing enrolments and granting access to course materials.
- Sending course-related notifications, progress updates, and administrative messages.
- Sending educational newsletters or updates about new courses, where you have opted in.
- Improving site usability based on aggregated, anonymised usage patterns.
- Complying with legal obligations under Thai law.
We do not sell your personal data to third parties. We may share data with trusted service providers (e.g. email delivery, payment processing) who are contractually required to handle it securely and only for the purposes we specify.
4. Data Protection Measures
All data in transit is protected using TLS encryption. Stored personal data is encrypted at rest on our servers.
Access to personal data is restricted to staff who need it to carry out their duties, under confidentiality obligations.
In the event of a data breach affecting your rights, we will notify the PDPC within 72 hours and inform affected individuals without undue delay.
We review our security practices periodically and update them in response to new risks or regulatory guidance.
5. Cookies
We use cookies and similar technologies to help our website function and to understand how it is used. Cookie consent is managed through the banner that appears on your first visit.
- Essential cookies — required for site security and basic functionality. Always active.
- Analytics cookies — help us understand page usage. Active only with your consent.
- Marketing cookies — used by advertising networks. Active only with your consent.
- Preference cookies — remember your settings. Active only with your consent.
For full details and to manage your preferences, see our Cookie Policy.
6. Your Rights
Under the Thai Personal Data Protection Act (PDPA), you have the following rights in relation to your personal data held by Cortexa:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Third-Party Links
Our website may contain links to external resources, tools, or partner platforms. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external service you visit via our website. Their data practices are governed by their own policies, not ours.
8. Children's Privacy
Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted personal data through our website, please contact us at [email protected] and we will remove it promptly.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
Continued use of our website after a policy update constitutes acceptance of the revised terms. We recommend checking this page periodically.
10. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out: